Tyler Boose
Kingsville,ON
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Kingsville Home Hardware
01.2017 - Current
- Sales growth
- Safety and compliance
- Microsoft Office, Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Onboarded new employees, including training, mentoring and new hire documentation
- Managed invoicing and payment processing operations
- Entered data into databases in alphabetic and numerical order
- Leveraged expert knowledge of word processing and design programs including Word and Adobe
- Creative Suite.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Fire Fighter
Kingsville Fire Department
09.2022 - Current
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
Waste Management Specialist
GFL
01.2012 - 01.2017
- Recorded time on route sheet at each customer stop
- Immediately reported any unsafe situations or service related issues to dispatcher or supervisor
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report
- Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances
- Mapped out destinations ahead of time to ascertain quickest and safest routes
- Contact
- Skills, Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
Sales Associate
Rogers
- Tracked stock using company inventory management software
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained records related to sales, returns and inventory availability
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Educated customers on promotions to enhance sales
- Maintained organized, presentable merchandise to drive continuous sales.
Education
High School Diploma -
Cardinal Carter Catholic Secondary School
Leamington, ON06.2010
Skills
- Sales Goal Attainment
- Inventory Control Procedures
- Inventory Pricing
- Staff Scheduling
- First Response Services
- Recruitment
- Facility Management
- Economic Analysis
- CPR Training
Certification
- First Aid/CPR Certified
- DZ License
- Pleasure Craft License
Timeline
Fire Fighter
Kingsville Fire Department
09.2022 - Current
General Manager
Kingsville Home Hardware
01.2017 - Current
Waste Management Specialist
GFL
01.2012 - 01.2017
Sales Associate
Rogers
High School Diploma -
Cardinal Carter Catholic Secondary School
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