Tyler Bertrand
Wendover
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
17
17
years of professional experience
Work History
School Bus Driver
Switzer-Carty Transportaion
08.2025 - 09.2025
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Communicated information to parents to promote good communication and transparency.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Inventory Manager
Tim Hortons
11.2022 - 08.2025
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Monitored inventory levels to confirm compliance with company policy.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Maintained sufficient inventory levels to meet customer demands at all times.
Warehouse Worker
Amazon
01.2022 - 03.2022
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Maintained clean and safe work environment.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Collaborated with team members to achieve daily pick and pack goals.
- Used scanners to quickly locate and track items in warehouse.
Customer Service Manager
Walmart
06.2011 - 10.2021
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer complaints quickly to maintain customer satisfaction.
Sales Associate
Wendover Paint Store
05.2009 - 04.2011
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Floor Associate
Canadian Tire
04.2008 - 06.2009
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
École Secondaire Public Gisele-Lalonde
Orleans, ON06-2010
Skills
- Point of sale systems
- Employee management
- Team training and development
- Time management
- Workplace safety
- Issue resolution
- Cash handling and management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
School Bus Driver
Switzer-Carty Transportaion
08.2025 - 09.2025
Inventory Manager
Tim Hortons
11.2022 - 08.2025
Warehouse Worker
Amazon
01.2022 - 03.2022
Customer Service Manager
Walmart
06.2011 - 10.2021
Sales Associate
Wendover Paint Store
05.2009 - 04.2011
Floor Associate
Canadian Tire
04.2008 - 06.2009
High School Diploma -
École Secondaire Public Gisele-Lalonde