Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tyler Bertrand

Wendover

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

17
17
years of professional experience

Work History

School Bus Driver

Switzer-Carty Transportaion
08.2025 - 09.2025
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Communicated information to parents to promote good communication and transparency.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.

Inventory Manager

Tim Hortons
11.2022 - 08.2025
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Monitored inventory levels to confirm compliance with company policy.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Maintained sufficient inventory levels to meet customer demands at all times.

Warehouse Worker

Amazon
01.2022 - 03.2022
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Maintained clean and safe work environment.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Used scanners to quickly locate and track items in warehouse.

Customer Service Manager

Walmart
06.2011 - 10.2021
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Sales Associate

Wendover Paint Store
05.2009 - 04.2011
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Floor Associate

Canadian Tire
04.2008 - 06.2009
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

High School Diploma -

École Secondaire Public Gisele-Lalonde
Orleans, ON
06-2010

Skills

  • Point of sale systems
  • Employee management
  • Team training and development
  • Time management
  • Workplace safety
  • Issue resolution
  • Cash handling and management

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

School Bus Driver

Switzer-Carty Transportaion
08.2025 - 09.2025

Inventory Manager

Tim Hortons
11.2022 - 08.2025

Warehouse Worker

Amazon
01.2022 - 03.2022

Customer Service Manager

Walmart
06.2011 - 10.2021

Sales Associate

Wendover Paint Store
05.2009 - 04.2011

Floor Associate

Canadian Tire
04.2008 - 06.2009

High School Diploma -

École Secondaire Public Gisele-Lalonde

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Tyler Bertrand