Tyler A. Robb
Santa Maria
Summary
To obtain a position with a company which will benefit from my skills, strengths, and personality while providing an opportunity to learn and advance on the job.
Strong customer service skills Quick learner Forklift certified Self-motivated leader Dependable/loyal CPR certified Strong written and verbal communication skills Effective listener Energetic/outgoing Excellent computer skills Flexible/adaptable Strong work ethic
Overview
16
16
years of professional experience
Work History
Safety Operations Supervisor
Traffic Management Inc.
11.2021 - Current
- Collaborated frequently with colleagues across multiple departments, such as HR, Sales, Procurement and maintenance teams to ensure business and operational objectives are met.
- Collaborated with stakeholders at all levels to support corporate, regional and brach initiatives and serve as a driving force in areas of responsibility.
- Optimized business operations by creating, modifying and enhancing SOPs.
- Used commercial and proprietary technology to process requistions, dispatch Traffic Controllers and equipment, process, correct, review and close receipts, maintain PPE stock levels and complete learning objectives.
- Track employee incidents and ensure that retraining, coaching and corrective discipline are issued in a timely manner.
- Work in the field driving to job sites, conducting safety inspections and training traffic controllers on standards.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Girls’ Basketball Assistant Varsity Coach
Orcutt Academy High School
08.2018 - 03.2023
- Consulted with coaching staff to assess team and individual strengths to structure and devise plays and maximize talent on the court
- Lead practice drills, teach plays, show players how to improve their offence and defense
- Reviewed game tapes of competitor matches to plan strategies accordingly
- Completed all mandatory safety training for coaching staff
Sales and Service
Heacock Trailers and Truck Accessories
04.2021 - 11.2021
- Responsible for ordering inventory and receiving inventory
- Ensuring parts are received on time
- Sales and service: answering calls, offering excellent customer service, scheduling appointments
- Assisted customers with identifying and replacing parts for their vehicles
- Billing, invoicing, computerized receipts and inventory, accurate recordkeeping
Tire Technician
Souza Tires
05.2018 - 04.2021
- Rotated, mounted and balanced tires on cars, trucks, vans, tractors, and big rigs
- Located leaks and fixed flat tires with compounds or physical patches
- Ordered tires for customers with 100% satisfaction
- Assisted the team by keeping the shop clean, organized, sanitized, and safe
- Sales and customer service
- Maintained high energy and enthusiasm in a fast-paced work environment
- Completed paperwork, recognizing any discrepancies and addressing them in a timely fashion
Combo Clerk / Wine and Spirit Clerk
Vons
06.2013 - 05.2018
- Combo Clerk - maintained the front end of the store and kept register areas clean and fully stocked
- Cashiered as needed, provided customer service, cash handling, drawer balancing, etc
- Wine and Spirit Clerk – Graveyard shift - Ordering products, organizing shelves and displays, placing shipments of products in the proper areas
- Maintain and secure back stock and islands of wine to keep shelves inviting, prepare the store for opening, merchandising displays for trends and specials to increase and maximize sales
Car Wash Attendant
Splash N Dash Car Wash
02.2013 - 06.2013
- Prepare all vehicles prior to wash, clean windows, tires, etc
- Clean the rails, tracks and walls in the tunnel, empty trash, sweep, clean out the filters
- Open and close operations for the day
Customer Service Representative
Allan Hancock College Bookstore
05.2012 - 02.2013
- Assisted students with locating the books they need for the classes they are enrolled in
- Shipping and receiving of textbooks and school supplies
- Temporary/Seasonal employment
Cashier / Pick up
Orchard Supply Hardware (OSH)
11.2008 - 05.2012
- Provided extensive and excellent customer service to the public
- Balanced cash drawer, opening and closing procedures
- Loading and unloading of trucks, forklift license
- Organized stock, hazardous material knowledge, assist with customer pick up and loading
- Exhibited perfect attendance and promptness, honesty, loyalty, hardworking, and a positive attitude
Education
General Education -
Allan Hancock College
Santa Maria, CA01.2009
College Preparatory Diploma - undefined
St. Joseph High School
Santa Maria, CA01.2008
Skills
- Performance monitoring
- Safety oversight
- Technology
- Logistics oversight
- Quality assurance
- Upselling and cross selling
- Exceptional customer service
- Relationship building
- Verbal and written communication
Timeline
Safety Operations Supervisor
Traffic Management Inc.
11.2021 - Current
Sales and Service
Heacock Trailers and Truck Accessories
04.2021 - 11.2021
Girls’ Basketball Assistant Varsity Coach
Orcutt Academy High School
08.2018 - 03.2023
Tire Technician
Souza Tires
05.2018 - 04.2021
Combo Clerk / Wine and Spirit Clerk
Vons
06.2013 - 05.2018
Car Wash Attendant
Splash N Dash Car Wash
02.2013 - 06.2013
Customer Service Representative
Allan Hancock College Bookstore
05.2012 - 02.2013
Cashier / Pick up
Orchard Supply Hardware (OSH)
11.2008 - 05.2012
College Preparatory Diploma - undefined
St. Joseph High School
General Education -
Allan Hancock College
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