Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Altamirano

Bakersfield

Summary

Dynamic Assistant Manager with a proven track record at footlocker , excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and problem-solving, resulting in improved customer satisfaction. Skilled in money handling and fostering a collaborative work environment, driving business growth and repeat customer engagement.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Footlocker.com Inc.
04.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Security Supervisor

Allied Universal Security Services
08.2024 - 08.2025
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.

Assistant Manager

Nike Company Store
02.2020 - 03.2021
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Independence High School
Bakersfield, CA
06.2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting

Timeline

Security Supervisor

Allied Universal Security Services
08.2024 - 08.2025

Assistant Manager

Footlocker.com Inc.
04.2021 - Current

Assistant Manager

Nike Company Store
02.2020 - 03.2021

Independence High School

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Tyler Altamirano