Tyjanay Willis
Emeryville,CA
Summary
Highly skilled and results-oriented Security Guard Supervisor with over 3 years of experience in leading, training, and managing security teams across various environments. Proven expertise in strategic planning, crisis management, scheduling, and compliance monitoring to ensure safety, efficiency, and adherence to security protocols. Recognized for enhancing team performance, optimizing security procedures, and maintaining exceptional standards of professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
01.2023 - Current
- Leadership & Training: Train and mentor a team of security personnel to maintain high performance standards and operational efficiency
- Strategic Planning: Design, implement, and continuously improve comprehensive security protocols, enhancing safety and minimizing risks across the facility
- Scheduling & Coordination: Develop and manage employee schedules to ensure adequate coverage and effective deployment of security personnel
- Crisis Management: Coordinate effectively with law enforcement and emergency responders during critical incidents, ensuring swift resolution and minimal disruption
- Compliance Monitoring: Conduct regular audits and inspections to verify adherence to company policies, safety regulations, and client-specific requirements
- Surveillance & Reporting: Oversee surveillance systems, perform thorough site inspections, and prepare detailed incident reports for accurate documentation and communication
- Conflict Resolution: Respond promptly to alarms and incidents, applying exceptional judgment and composure to diffuse tense situations and ensure safety
- Performance Evaluation: Provide constructive feedback and performance evaluations to enhance team development and accountability
Security Guard
Securitas Security Services
Hayward, CA
01.2020 - 01.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
High School diploma -
JESSE BETHEL HIGH SCHOOL
04.2018
Skills
- Leadership & Team Management
- Training & Staff Development
- Scheduling & Resource Allocation
- Risk Assessment & Threat Analysis
- Crisis Management & Conflict Resolution
- Compliance Monitoring & Reporting
- Surveillance & Monitoring Systems
- Emergency Response Planning
- Excellent Communication & Reporting Skills
- Attention to Detail & Situational Awareness
- Customer Service Excellence
- X-Ray Screening & Security Equipment Proficiency
- Computer Skills: Microsoft Excel
- Computer Skills: PowerPoint
- Computer Skills: Office Suite
- Computer Skills: Operating Systems
- Computer Skills: Help Desk
- Adaptability & Multitasking
Certification
- Driver's License, 01/2017, 12/2028
- CPR & First Aid Certification, 01/2024, 12/2028
- Security Guard License, 01/2024, 12/2026
Timeline
Security Guard
01.2023 - Current
Security Guard
Securitas Security Services
01.2020 - 01.2022
High School diploma -
JESSE BETHEL HIGH SCHOOL