TYJA'NAI DUNHAM
Moreno Valley
Summary
Dedicated and detail-oriented professional recognized by peers for my effective communication, adaptable nature, and creative thinking skills. Looking to apply my experience with Customer Service and knowledge of Medical Terminology and Assisting skills in your organization
Overview
4
4
years of professional experience
Work History
Barista Shift Supervisor
Starbucks Coffee Company
03.2022 - Current
- Supervised daily operations to ensure smooth coffee service and customer satisfaction.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Enforced health and safety standards to create a safe work environment.
- Resolved customer complaints promptly to enhance overall experience.
- Supervised and coached baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Performed opening duties such as setting up espresso machines for the day's operations.
- Adhered to company policies regarding break times for employees.
- Checked temperatures of freezers, refrigerators, and heating equipment.
Medical Assistant Externship
Gi Excellence
San Jacinto
09.2025 - 11.2025
- Managed patient check-ins and appointment scheduling efficiently.
- Assisted in maintaining accurate electronic health records for patient visits.
- Coordinated communication between patients and healthcare providers effectively.
- Performed vital sign measurements and documented results promptly.
- Prepared examination rooms and ensured necessary supplies were available.
- Educated patients on office procedures and follow-up care instructions.
- Handled insurance verification and patient billing inquiries professionally.
- Greeted and checked in patients, collected necessary paperwork, and updated patient information.
- Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
- Performed basic medical duties such as removing sutures and administering medications.
- Collected co-pays and payments from patients.
Education
Associate of Science - Medical Assisting Admin. and Clinical
MT. San Jacinto College
San Jacinto, CA06-2026
Associate of Science - Kinesiology
Riverside City College
Moreno Valley, CA06.2018
Additional Information - Awards Activities
President's Honor List
Timeline
Medical Assistant Externship
Gi Excellence
09.2025 - 11.2025
Barista Shift Supervisor
Starbucks Coffee Company
03.2022 - Current
Associate of Science - Medical Assisting Admin. and Clinical
MT. San Jacinto College
Associate of Science - Kinesiology
Riverside City College