Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyion Pierce

Summary

Dynamic professional with strong communication and customer service skills. Experienced in case research and project management, committed to promoting community resources and ensuring efficient operations.

Overview

9
9
years of professional experience

Work History

Public Guardian

San Bernardino County
Rancho Cucamonga
02.2026 - Current
  • Cross reporting to other government agencies and allied partners
  • Conducted thorough case research to gather relevant information.
  • Maintaining various schedules and calendars
  • Data Entry/ Date Proceessing
  • Montering Calls and taking messages
  • Processing and handling of sensitive information
  • Outlook and Office 360 proficient
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.

Lead Barista

Monkey Business Cafe
Fullerton
07.2017 - 03.2020
  • Trained new baristas on beverage techniques and customer service skills.
  • Led daily coffee preparation and ensured quality standards were met.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Delivered exceptional customer service by promptly and professionally resolving issues.
  • Managed inventory and ordered supplies to ensure consistent stock availability.
  • Oversaw cleanliness and organization of café and workstations to maintain a welcoming environment.
  • Assisted with cash handling and maintained accurate financial transactions.
  • Studied and practiced official and off-menu coffee and tea recipes to ensure accurate preparation.

Education

Associate of Arts - Communications

Chaffey College
Rancho Cucamonga, CA
05-2026

Skills

  • Case research
  • Social services coordination
  • Risk analysis
  • First aid proficiency
  • Project management
  • Data entry
  • PowerPoint, Word, Excel
  • Customer service
  • Time management
  • Teamwork
  • Effective communication
  • Excellent communication
  • Social media marketing
  • Human Rights Understanding

Timeline

Public Guardian

San Bernardino County
02.2026 - Current

Lead Barista

Monkey Business Cafe
07.2017 - 03.2020

Associate of Arts - Communications

Chaffey College

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Tyion Pierce