Ty-Yhana Young
Los Angeles
Summary
Proactive professional with extensive administrative experience and strong communication and problem-solving skills. Demonstrated ability to meet organizational needs through consistent practices and adaptability in high-pressure situations. Ready to contribute effectively to team success and drive brand enhancement.
Overview
4
4
years of professional experience
Work History
Residential Court Desk Supervisor
UCLA Housing
01.2025 - Current
- Directed daily operations at residential court desk, managing staff scheduling, hiring, workflow coordination, and guest support to ensure exceptional service delivery for residents and visitors.
- Oversaw room assignments, charge processing, and daily front desk operations using access control and property management systems to enhance operational efficiency.
- Coordinated cross-functional collaboration with vendors, local agencies, and on-site departments to maintain operational continuity and improve response times.
Front Desk Attendant
UCLA Housing
04.2022 - 01.2025
- Responded promptly to resident requests, significantly increasing satisfaction and fostering community well-being.
- Delivered direct customer service by addressing residential needs, ensuring safety and comfort for residents.
- Cultivated positive community culture through respectful interactions and diligent policy enforcement.
- Facilitated access for vendors and contractors, maintaining security standards to protect residents.
Session Program Director
UCLA's Unicamp
09.2023 - 11.2024
- Directed week-long camp programming for over 400 students from differing backgrounds by developing and executing daily schedules that promoted self empowerment, camper engagement, staff morale, and a safe, inclusive environment.
- Recruited, trained, and supervised volunteer staff, enhancing collaboration, confidence, and positive camp culture throughout session.
- Engaged in diverse volunteer positions for two years, contributing to overall camp success and improving session management.
- Volunteered for two years in various roles, gaining experience to lead entire sessions.
Education
BS - Biology
UNIVERSITY OF CALIFORNIA: LOS ANGELES
Los Angeles, CA06-2027
High School Diploma -
Manuel Dominguez High School
Compton, CA06-2021
Skills
- Project & Program Coordination
- Vendor & Stakeholder Management
- Staff Scheduling & Workforce Coordination
- Confidential Data Handling & Compliance
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Problem Solving & Conflict Resolution
- Attention to Detail & Accuracy
- Customer / Service-Oriented Mindset
- Patient & Supportive Communication
- Professionalism & Reliability
Websites
Timeline
Residential Court Desk Supervisor
UCLA Housing
01.2025 - Current
Session Program Director
UCLA's Unicamp
09.2023 - 11.2024
Front Desk Attendant
UCLA Housing
04.2022 - 01.2025
BS - Biology
UNIVERSITY OF CALIFORNIA: LOS ANGELES
High School Diploma -
Manuel Dominguez High School