Ty Shepherd
Whitecourt,AB
Summary
Recent graduate with diploma level knowledge in social work with hands-on experience gained through academic projects and practicum placements. Utilizes strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions within a team setting.
Overview
7
7
years of professional experience
Work History
Keyholder
Nova Cannabis
01.2021 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction.
- Completed weekly cannabis and accessory orders in a timely fashion.
Cashier
Walmart
04.2019 - 01.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Line Cook
Smitty's Family Restaurant
10.2018 - 04.2019
- Prepared multiple orders simultaneously during peak periods.
- Collaborated with team members to maintain a clean and safe working environment.
- Set up and prepared cooking supplies and workstations during opening and closing.
Education
Social Work Diploma - Social Work
Northern Lakes College
Slave Lake, AB06-2025
High School Diploma -
Hilltop High School
Whitecourt, AB01-2020
Skills
- Critical thinking
- Flexible
- Time management
- Quick learner
- Excellent communication
- Professional ethics
Languages
English
Native or Bilingual
Timeline
Keyholder
Nova Cannabis
01.2021 - Current
Cashier
Walmart
04.2019 - 01.2021
Line Cook
Smitty's Family Restaurant
10.2018 - 04.2019
Social Work Diploma - Social Work
Northern Lakes College
High School Diploma -
Hilltop High School
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