Ty Kirk
Chilliwack
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager/Budtender
Dutch Brothers Buds
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Warehouse Worker/Returns Lead
Wheel Pros
03.2021 - 02.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unloaded, inspected, and stored damaged and returned products.
- Enhanced customer satisfaction by efficiently processing returns and resolving issues.
Education
Diploma - Cyber Security
Lighthouse Labs
Vancouver, BC06-2023
Degree - Construction Electrician
University of The Fraser Valley
Chilliwack, BC06-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Conflict resolution
- Retail operations
Timeline
Assistant Manager/Budtender
Dutch Brothers Buds
02.2022 - Current
Warehouse Worker/Returns Lead
Wheel Pros
03.2021 - 02.2022
Diploma - Cyber Security
Lighthouse Labs
Degree - Construction Electrician
University of The Fraser Valley
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