Ty Flaig
Calgary,Alberta
Summary
Dynamic and dedicated bartender with a flair for mixology and a relentless work ethic. Adept at crafting exceptional cocktails in high-paced environments, I excel under pressure while delivering top-notch service. My passion for creating memorable experiences and building strong connections with customers sets me apart.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser
Bleu
Calgary, AB
12.2024 - Current
- Quickly clean any glasses that are finished and sitting unattended
- Clean up any spills, broken glass, or vomit that could affect the customers enjoyment at the business
- Use strong communication to assure the night goes smoothly. Bring servers anything they may need, including chaser bottles, towels, empty bins for dirty cups, clean glasses, and ice
- Set up all of the tables at the beginning of the night, making sure everything is stocked, clean and presentable
- Take out all of the garbages and bottles at the end of the night. As well as wash all cups, shot glasses, and chaser bottles so they are clean and ready for the next night.
Sales Associate
Golf Fanatics
Medicine Hat, Alberta, Canada
04.2024 - Current
- Provide exceptional customer service by assisting customers in booking times and answering inquiries
- Effectively communicate promotions and upsell related items to enhance the customer's experience
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system
- Answer phone calls throughout the day providing any information about the facility and assisting customers with their purchases
Bartender
Local Public Eatery
Medicine Hat, Alberta, Canada
03.2023 - 08.2023
- Prepare drinks according to LPE standards, recommend specials
- Consistently provide prompt service, manage cash and payments, and maintain customer satisfaction
- Work well under a fast paced environment, help servers when needed, always stocking the fridge and changing kegs
- Deliver excellent customer relations, building and maintaining a positive and professional relationship
- Always curious to learn new drinks and specials
Grounds Crew
Medicine Hat Golf and Country Club
Medicine Hat, Alberta, Canada
05.2022 - 08.2023
- Mow greens each morning, then provide care to the turf and course
- Worked extensively with expensive heavy equipment, operating in a hectic environment
- Used teamwork to ensure that the golf course will look good for upcoming tournaments and events
- Took on a leadership roll for all the new hires, showing them how to use equipment, navigate around the course, and how the managers system worked
- Worked early hours from 5:30am-1:30pm on weekdays and 5am-1pm on weekends, while simultaneously working at the bar from 4pm-11:30pm
Education
Finance -
Mount Royal University
Calgary, Alberta03.2025
High School Diploma -
Medicine Hat High School
Medicine Hat, Alberta06.2022
Skills
- Communication
- Team Player
- Hard Work Ethic
- Customer Service
Languages
English
Full Professional
Certification
Proserve Certified, 09/27
Hobbies and Interests
- Hockey
- MMA
- Music
- Movies
Timeline
Busser
Bleu
12.2024 - Current
Sales Associate
Golf Fanatics
04.2024 - Current
Bartender
Local Public Eatery
03.2023 - 08.2023
Grounds Crew
Medicine Hat Golf and Country Club
05.2022 - 08.2023
Finance -
Mount Royal University
High School Diploma -
Medicine Hat High School