Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ty Emerson

Calgary

Summary

Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.

Overview

7
7
years of professional experience

Work History

Inside Sales Representative

Matrix Orbital
01.2020 - 03.2020

Reaching out to customers who ordered in the past and seeing if they needed any technical support and if they would like to order any more products.

Automotive Financial Consultant

Canada Auto Experts
11.2018 - 01.2019

Responsible for reaching out to consumers after they have applied for an auto loan and to provide consultation regarding their financial situation in order to pre-quality them for a vehicle loan.

Supervisor

SKECHERS Factory Outlet
04.2015 - 02.2018

Oversee the sales floor, supervise the associates. Greet customers and determine their needs and wants. Recommend and explain the use and advantage of merchandise to. Answer queries and concerns on the floor and phone. Run POS transactions, returns and exchanges. Receive stock shipments, put out the product on sales floor. Send out single and miss-mate shoes. Ran the Health & Safety Department as well.

Landscaper

Greater Forrest Lawn 55+ Society
06.2013 - 06.2014

Landscape and maintain grounds of property using hand or power tools or equipment.

Perform a variety of tasks, such as sod laying, mowing, trimming, planting, watering, digging, raking and lifting heavy bags of grass and soil.

Education

High School -

Lester B. Pearson High School
Calgary, AB
06.2015

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Upselling and cross selling
  • Email and phone etiquette
  • Data entry
  • Client relationship management

Languages

English
Native or Bilingual

Timeline

Inside Sales Representative

Matrix Orbital
01.2020 - 03.2020

Automotive Financial Consultant

Canada Auto Experts
11.2018 - 01.2019

Supervisor

SKECHERS Factory Outlet
04.2015 - 02.2018

Landscaper

Greater Forrest Lawn 55+ Society
06.2013 - 06.2014

High School -

Lester B. Pearson High School
Ty Emerson