TY COOKE
Winnipeg,MB
Summary
I am an experienced sales professional that is well-versed in prospecting leads, setting up contracts and coordinating ads. I also am a skilled communicator, multitasker and a complex problem- solver. I am able to adapt to my surroundings and learn quickly. Offering reliability and enthusiasm to satisfy clients.
Overview
15
15
years of professional experience
Work History
Prevention Information Assistant
WorkSafeBC
03.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients and updated client records.
- Scheduled office meetings and client appointments for staff teams.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
Production Assistant
Showbiz Management
08.2017 - 03.2022
- Worked on projects grossing over 1 billion dollars
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Assisted costume designers, directors, cameramen, and other crew members in meeting production guidelines
- Coordinated extras for scenes and led individuals around set
- Assisted other crew members with administrative tasks such as answering telephones, filing paperwork and entering data entry for company records
- Answered questions from actors about scripts or scheduling
- Worked across departments to address special needs and coordinate vendors on set during prep and filming
- Created reports and documents and submitted production paperwork on time
- Created timetables and production commitments using data from sales forecasts.
Sales Team Leader
Shaw Communications
05.2017 - 03.2022
- Boosted sales numbers with proactive account servicing and diligent relationship-building
- Set up contracts, negotiated rates and hammered out service terms
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Active Key holder responsible for opening and closing the store
- Acting manager/support supervisor when management was not present
- Dealing with escalations and incidents when they arise
- Monitored end of day cash handling operations to ensure accuracy
- Monitored sales team performance and provided constructive feedback
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Provided exceptional customer service to foster client loyalty and satisfaction
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities
- Reported sales data to upper management for review
- Created and managed spreadsheets regarding equipment being sent/received from our retail location to warehouse and other locations.
Sales Advisor
Sport Chek Tsawwassen Mills
01.2017 - 04.2017
- Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs
- Responded resourcefully to customer requests and concerns
- Organized and maintained a world-class environment.
Sales Associate
Imperial Hobbies Ltd
12.2014 - 10.2016
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals
- Ensured efficient and timely replenishment of sales floor merchandise.
Volunteer Assistant Coach
Richmond Girls Softball Association
02.2009 - 06.2014
- Prepared athletes for special competitions and tournaments
- Led groups in physical warm up activities
- Prepared softball diamonds for the beginning of games.
Education
Bachelor of Arts - Film Production
Vancouver Film School
Vancouver, BC01.2020
High School Diploma - Film Production
R.A. McMath Secondary School
2014
Skills
- Sale expertise
- Strong communication skills
- Detail-oriented
- Drivers License
- Excellent multi-tasker
- Time management
- Team leadership
- Ability to work under pressure
- Typing speed 80 WPM
- Conflict management
- Administrative support
- Telephone etiquette
- Appointment Scheduling
- Resolving Discrepancies
- Spreadsheet management
Timeline
Prevention Information Assistant
WorkSafeBC
03.2022 - Current
Production Assistant
Showbiz Management
08.2017 - 03.2022
Sales Team Leader
Shaw Communications
05.2017 - 03.2022
Sales Advisor
Sport Chek Tsawwassen Mills
01.2017 - 04.2017
Sales Associate
Imperial Hobbies Ltd
12.2014 - 10.2016
Volunteer Assistant Coach
Richmond Girls Softball Association
02.2009 - 06.2014
Bachelor of Arts - Film Production
Vancouver Film School
High School Diploma - Film Production
R.A. McMath Secondary School
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