TY COOKE
Winnipeg,MB
Summary
I am an experienced sales professional that is well-versed in prospecting leads, setting up contracts and coordinating ads. I also am a skilled communicator, multitasker and a complex problem- solver. I am able to adapt to my surroundings and learn quickly. Offering reliability and enthusiasm to satisfy clients.
Overview
15
15
years of professional experience
Work History
Prevention Information Assistant
WorkSafeBC
Richmond, BC
03.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients and updated client records.
- Scheduled office meetings and client appointments for staff teams.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
Production Assistant
Showbiz Management
08.2017 - 03.2022
- Worked on projects grossing over 1 billion dollars
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Assisted costume designers, directors, cameramen, and other crew members in meeting production guidelines
- Coordinated extras for scenes and led individuals around set
- Assisted other crew members with administrative tasks such as answering telephones, filing paperwork and entering data entry for company records
- Answered questions from actors about scripts or scheduling
- Worked across departments to address special needs and coordinate vendors on set during prep and filming
- Created reports and documents and submitted production paperwork on time
- Created timetables and production commitments using data from sales forecasts.
Sales Team Leader
Shaw Communications
05.2017 - 03.2022
- Boosted sales numbers with proactive account servicing and diligent relationship-building
- Set up contracts, negotiated rates and hammered out service terms
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Active Key holder responsible for opening and closing the store
- Acting manager/support supervisor when management was not present
- Dealing with escalations and incidents when they arise
- Monitored end of day cash handling operations to ensure accuracy
- Monitored sales team performance and provided constructive feedback
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Provided exceptional customer service to foster client loyalty and satisfaction
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities
- Reported sales data to upper management for review
- Created and managed spreadsheets regarding equipment being sent/received from our retail location to warehouse and other locations.
Sales Advisor
Sport Chek Tsawwassen Mills
01.2017 - 04.2017
- Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs
- Responded resourcefully to customer requests and concerns
- Organized and maintained a world-class environment.
Sales Associate
Imperial Hobbies Ltd
12.2014 - 10.2016
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals
- Ensured efficient and timely replenishment of sales floor merchandise.
Volunteer Assistant Coach
Richmond Girls Softball Association
02.2009 - 06.2014
- Prepared athletes for special competitions and tournaments
- Led groups in physical warm up activities
- Prepared softball diamonds for the beginning of games.
Education
Bachelor of Arts - Film Production
Vancouver Film School
Vancouver, BC01.2020
High School Diploma - Film Production
R.A. McMath Secondary School
2014
Skills
- Sale expertise
- Strong communication skills
- Detail-oriented
- Drivers License
- Excellent multi-tasker
- Time management
- Team leadership
- Ability to work under pressure
- Typing speed 80 WPM
- Conflict management
- Administrative support
- Telephone etiquette
- Appointment Scheduling
- Resolving Discrepancies
- Spreadsheet management
Timeline
Prevention Information Assistant
WorkSafeBC
03.2022 - Current
Production Assistant
Showbiz Management
08.2017 - 03.2022
Sales Team Leader
Shaw Communications
05.2017 - 03.2022
Sales Advisor
Sport Chek Tsawwassen Mills
01.2017 - 04.2017
Sales Associate
Imperial Hobbies Ltd
12.2014 - 10.2016
Volunteer Assistant Coach
Richmond Girls Softball Association
02.2009 - 06.2014
Bachelor of Arts - Film Production
Vancouver Film School
High School Diploma - Film Production
R.A. McMath Secondary School