Ty Brooks
Barrie,ON
Summary
Energetic professional with proven customer service and teamwork skills, honed across roles from Sales Associate to Team Member at McDonald's. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and a commitment to continuous improvement. Mastered cash handling and thrived in collaborative settings, ensuring high productivity and customer satisfaction. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Sales Associate
Game Stop
08.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Co-Op Student Mitsubishi
Detailer
02.2023 - 06.2023
- Worked in team environment to maintain high levels of productivity.
- Shadowed personnel, learning safe and effective operation of systems.
- Demonstrated adaptability by quickly mastering new software tools and technologies as required for various assignments.
- Gained hands-on experience in relevant industry practices through internship opportunities, applying learned concepts to real-world scenarios.
- Handles Chemicals according to WHIMIS
McDonalds
Team Members
09.2021 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Bear Creek Secondary School
Barrie, ON06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Flexible Schedule
- Stocking and Receiving
Languages
English
Timeline
Sales Associate
Game Stop
08.2023 - 04.2024
Co-Op Student Mitsubishi
Detailer
02.2023 - 06.2023
McDonalds
Team Members
09.2021 - 12.2022
High School Diploma -
Bear Creek Secondary School
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