Summary

Overview

Work History

Education

Skills

Languages

Timeline

Twumasiwaa Bernice

Calgary,AB

Summary

At Calis Supermarket, I excelled in customer service and inventory management, enhancing store efficiency and customer satisfaction. My proactive approach in merchandise display and strong interpersonal skills fostered a positive shopping environment, significantly contributing to team success.

Overview

1

1

year of professional experience

Work History

Store Assistant

Calis Supermarket

01.2019 - 01.2020

Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Greeted customers entering store and offered assistance with requirements.
Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
Maintained clean and organized store environment, contributing to positive shopping experience.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Diploma -

Kwame Nkruma University of Science And Technology

Kumasi

11.2017

Skills

Customer Assistance
Customer Service
Workplace Cleanliness
Stock replenishment
Merchandise Display
Strong Communication and Interpersonal Skills

Inventory and Stocking
Time Management
Positive Customer Engagement
Active Listening
Reliability
Teamwork and Collaboration

Languages

English

Professional Working

Timeline

Store Assistant

Calis Supermarket

01.2019 - 01.2020

Diploma -

Kwame Nkruma University of Science And Technology