Twinkle Twinkle
Brampton
Summary
Committed and hardworking cashier and customer service with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service
Kwality Sweets & Restaurant
07.2022 - 06.2024
- Ringing up sales, bagging items, requesting price checks and honoring coupons, collecting payment and giving appropriate change, maintaining receipts, records, and withdrawals, processing exchanges or refunds, answering questions or assisting customers.
Customer Service Associate
Amazon Warehouse
05.2021 - 07.2022
- Listening to customers, explaining services or products, collaborating with sales team, reviewing customer accounts, order processing.
Customer Service Representative
Riobel inc.
10.2020 - 11.2021
- Handling inquiries, sales leads that develop into new customers, assessing customer needs, problem solving, feedback collection.
Technical Support Representative
Call centre
02.2016 - 04.2018
- Receiving and making calls, addressing and troubleshooting issues raised by the client, assisting when navigating through complicated applications, providing suggestions or recommendations, elevating the problem to personnel with higher expertise when necessary, actively listening to customers to understand their issues or concerns, interviewing clients to gather information useful in providing recommendations and solutions.
Education
High School Diploma -
AIMS Senior Secondary School
Jalandhar, Punjab, India.03.2015
Diploma - Aviation, Hospitality And Tourism
Frankfurt Institute of Aviation, Hospitality.
Jalandhar, Punjab, India 05.2017
Diploma in Hospitality and tourism in Hospitality Management -
Cambrian
Hamilton, ON05.2019
Skills
- Cashiering (5 years)
- Food Service
- Serving Experience
- Customer Service (5 years)
- POS (4 years)
- Communication Skills (5 years)
- Sales
- Cash Handling
- Restaurant Experience
- Restaurant Management
- Culinary Experience
- Guest Services
- Leadership
Certification
Cannsell.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
why choose me?
I believe I am the ideal candidate due to my relevant experience and strong work ethic. I possess excellent communication skills, a problem-solving mindset, attention to detail. Additionally, my cashier and customer service experience closely aligns with the requirements for this position.
Timeline
Cashier and Customer Service
Kwality Sweets & Restaurant
07.2022 - 06.2024
Customer Service Associate
Amazon Warehouse
05.2021 - 07.2022
Customer Service Representative
Riobel inc.
10.2020 - 11.2021
Technical Support Representative
Call centre
02.2016 - 04.2018
High School Diploma -
AIMS Senior Secondary School
Diploma - Aviation, Hospitality And Tourism
Frankfurt Institute of Aviation, Hospitality.
Diploma in Hospitality and tourism in Hospitality Management -
Cambrian
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