Twinkle Rathi
Edmonton,AB
Summary
Dynamic consultant with a proven track record at Grant Thornton Advisory Private Limited & Walker Chandiok & CO LLP, adept in business analysis and client engagement. Excelled in enhancing client relationships and streamlining processes, demonstrating exceptional problem-solving and team leadership skills. Achieved significant improvements in project outcomes through meticulous attention to detail and a results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Consultant
Walker Chandiok & CO LLP.
04.2022 - 06.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Consultant
Grant Thornton Advisory Private Limited
10.2020 - 03.2022
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Supported clients with business analysis, documentation, and data modeling.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
Customer Support Associate
InTarvo Technologies Private Limited
07.2019 - 09.2020
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
- Responded to customer requests for products, services, and company information.
Mother Teacher
Cambridge Montessori
03.2018 - 06.2019
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Education
Master Of Commerce - Commerce
L R COLLEGE
Sahibabad , Ghaziabad, Uttar Pradesh- INDIA08.2021
Bachelor Of Commerce - Commerce
Institute of Management Education
Sahibabad, Ghaziabad, Uttar Pradesh- INDIA08.2019
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- Project Leadership
- Client Engagement
- Project Management
- Business Analysis
Languages
English
Full Professional
Certification
Certifications from Grant Thornton:
- Business Intelligence using Power BI
- Tableau Certification Program
- Visual Basic for Applications Certification Program
- Excel Certification Program
Timeline
Consultant
Walker Chandiok & CO LLP.
04.2022 - 06.2024
Consultant
Grant Thornton Advisory Private Limited
10.2020 - 03.2022
Customer Support Associate
InTarvo Technologies Private Limited
07.2019 - 09.2020
Mother Teacher
Cambridge Montessori
03.2018 - 06.2019
Master Of Commerce - Commerce
L R COLLEGE
Bachelor Of Commerce - Commerce
Institute of Management Education
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