TUSHYA BHATIA
Toronto,ON
Summary
Proven track record in account management, driving 30% sales revenue growth through successful client relationship management. Expertise in project management, leading cross-functional teams to deliver on-time, on-budget projects with 20% efficiency improvement. 3 Years of expertise in Customer Relationship on-site and off-site.
Overview
2
2
years of professional experience
Work History
Supervisor
SOIA&KYO, TORONTO
03.2023 - 02.2024
- Strong project management and organizational abilities with exceeded annual sales targets by 23%, showcasing exceptional sales management.
- Populated dashboards to monitor the effectiveness of marketing campaigns and initiatives on an ongoing basis, updating data for monthly reports.
- Leads a team of 10 sales representatives, achieving a remarkable 30% increase in overall sales performance, with tracked and managed marketing budgets.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Introduced a clienteling data program, improving the team's closing ratio by 20% and enhancing customer relationship management. Managed a diverse workload and competing deadlines in a fast- paced environment.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
Sales Associate
Soia & Kyo
11.2021 - 02.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved 9/12 monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Host
Boston Pizza Restaurant
08.2022 - 09.2022
- Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
- Collaborated with management to develop strategies for optimizing restaurant operations during peak hours.
- Contributed to increased daily sales by 15% upselling promotions, menu items, and special events to guests while waiting for their tables.
Education
Ontario Graduate Certificate - Global Business Management
Humber College
Toronto, ON05.2023
Skills
- Operations Management
- Inventory Control
- Data Analytics
- MS Office Experience
- POS Management
- Visual Merchandising
- Team leadership
- Sales strategy development
Timeline
Supervisor
SOIA&KYO, TORONTO
03.2023 - 02.2024
Host
Boston Pizza Restaurant
08.2022 - 09.2022
Sales Associate
Soia & Kyo
11.2021 - 02.2023
Ontario Graduate Certificate - Global Business Management
Humber College
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