Tushti V
Downtown Toronto,ON
Summary
Organized and dedicated administrative professional with over 3+ years of experience in operations, customer service, and team management . Seeking to leverage strong organizational and interpersonal skills to contribute to the efficiency of healthcare operations in clinics, hospitals, or NGOs while ensuring optimal patient care and operational excellence .
Overview
10
10
years of professional experience
Work History
Sephora
09.2024 - Current
- Delivered exceptional customer service, ensuring client needs were met with empathy and professionalism
- Streamlined inventory management processes, ensuring accurate stock levels and timely replenishment to maintain operational efficiency
- Collaborated with cross-functional teams to improve workflow and enhance service delivery
- Maintained organized records of transactions and customer interactions, emphasizing attention to detail and confidentiality
Volunteer
West Neighborhood House
04.2024 - Current
- Teaching English and Maths to community members, enhancing community engagement and social equity
Volunteer
George Brown College
04.2024 - Current
- Organizing events and community drives, promoting sustainability and social responsibility initiatives
Catalog Associate
Headout
05.2023 - 10.2023
- Streamlined operational processes, reducing launch time by 70% and enhancing efficiency
- Implemented strategies to increase customer satisfaction by collaborating with supply partners
- Coordinated with teams to drive operational efficiencies through various projects
Shift Manager
Shree Ramdev Medical
01.2015 - 12.2019
- Led a team of 10 staff members, improving service efficiency and client satisfaction
- Supervised daily operations and ensured smooth workflow
- Coordinated with suppliers and maintained optimal inventory levels for medical supplies
- Delivered personalized patient support, ensuring high satisfaction levels
Education
PG Diploma - International Business Management
George Brown College
Toronto, ON08-2024
Bachelor of Science - Economics And Specialization in Finance
Narsee Monjee Institute of Management Studies
06-2021
Skills
- Proficient in patient coordination and ensuring seamless care delivery
- Organized in Medical Record Management
- Timely Appointment Scheduling and Billing Support
- Accurate data entry with a strong commitment to maintaining confidentiality
- Quick learner, adept at collaborating in cross-functional healthcare teams
- Exercise emotional intelligence in customer service & within the team
- Strong interpersonal and organizational skills
- Effective verbal & written communication skills in multi-cultural environments
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Full Professional
References
Available upon request. Recommendations are also available on LinkedIn.
Timeline
Sephora
09.2024 - Current
Volunteer
West Neighborhood House
04.2024 - Current
Volunteer
George Brown College
04.2024 - Current
Catalog Associate
Headout
05.2023 - 10.2023
Shift Manager
Shree Ramdev Medical
01.2015 - 12.2019
PG Diploma - International Business Management
George Brown College
Bachelor of Science - Economics And Specialization in Finance
Narsee Monjee Institute of Management Studies
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