Tushita Gogna
Abbotsford,BC
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
9
9
years of professional experience
Work History
HR Coordinator
SimpeQ Care
01.2023 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Evaluated timecards for accuracy on regular and overtime hours.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Working closely with HEU, handling and resolving employee grievances.
- Investigating any staff concerns/ complaints.
- Scheduling and allocating a team of 100+ employees.
- Maintaining JOHS committee, investigating and conducting safety plans.
Assistant General Manager
Boston Pizza Restaurant
05.2022 - 12.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Administrative Assistant
The Salvation Army ARC
02.2021 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Handling cash accurately and deposits of any donations received.
- Scheduled rentals and invoicing clients.
Sales Associate
Ben Moss
10.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Crew Trainer
McDonald's Restaurant
10.2018 - 07.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
HR Executive
Quadrant Televentures Ltd, Videocon Telecom
05.2016 - 05.2018
- Stimulated employee engagement, loyalty, and commitment to values and culture of company.
- Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet operational staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Administrative Assistant
Sara Solutions
04.2015 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Scheduled office meetings and client appointments for staff teams.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Negotiated contracts with vendors and suppliers for supplies, equipment and services.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
BBA - Human Resources And Labour Relations
University of The Fraser Valley
Abbotsford, BC12.2022
Diploma - Communication Studies
Fraser Valley India
Chandigarh 04.2018
Skills
- HR policies and procedures
- Onboarding and Orientation
- Data Entry and Reporting
- Employee Relations Management
- Microsoft Office and Docusign
- ADP
- Fluent in English, Hindi and Punjabi
- Health and Safety Programs
- Labor Relations Coordination
- Payroll Processing
- Employment law knowledge
- Workforce Planning
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
HR Coordinator
SimpeQ Care
01.2023 - Current
Assistant General Manager
Boston Pizza Restaurant
05.2022 - 12.2023
Administrative Assistant
The Salvation Army ARC
02.2021 - 04.2022
Sales Associate
Ben Moss
10.2020 - 01.2021
Crew Trainer
McDonald's Restaurant
10.2018 - 07.2020
HR Executive
Quadrant Televentures Ltd, Videocon Telecom
05.2016 - 05.2018
Administrative Assistant
Sara Solutions
04.2015 - 12.2015
BBA - Human Resources And Labour Relations
University of The Fraser Valley
Diploma - Communication Studies
Fraser Valley India
Similar Profiles
Fatima Maye CastuloFatima Maye Castulo
Multi Service Worker at SimpeQ CareMulti Service Worker at SimpeQ Care
Rachel JosephRachel Joseph
Care Manager at Care CorpCare Manager at Care Corp
NICOLE LIMBRICKNICOLE LIMBRICK
AIN /Personal Care Assistant at TRI CARE / BLUE CARE/ ANGLICAN CARE/ SIGNTURE CAREAIN /Personal Care Assistant at TRI CARE / BLUE CARE/ ANGLICAN CARE/ SIGNTURE CARE