Tushar Yennam

• Managed daily operations for 16 accommodation units, ensuring a high standard of guest experience.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Increased profit by streamlining operations.
• Developed and implemented policies that improved guest satisfaction by [percentage].
• Oversaw budgeting and financial management, reducing costs by [amount/percentage] through strategic vendor negotiations.

• Built strong team by recruiting and developing top sales talent.
• Set ambitious sales goals and motivated strong performance to keep team growing effectively.
• Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
• Expanded company customer base and cemented market presence by implementing strategic sales plans.
• Managed a high-performing sales team, consistently achieving and surpassing set targets.

• Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
• Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
• Balanced multiple priorities while maintaining a focus on excellent communication skills and attention to detail.
• Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

● Developed short-term and long-term goals to meet sales targets and increase customer retention.

● Addressed customer queries to provide information regarding product specifications and uses.

● Handling outgoing and incoming calls