Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tushar Sehgal

Surrey,BC

Summary

Dynamic Medical Office Assistant with a proven track record, excelling in data entry and patient communication. Recognized for exceptional multitasking and organization skills, enhancing patient care and office efficiency. Adept at managing sensitive information while fostering a positive environment, ensuring seamless operations and client satisfaction.

Overview

6
6
years of professional experience

Work History

Medical Office Assistant

Happy Face Medical Clinic
03.2022 - Current
  • Assisted in managing patient appointments and data entry for medical records.
  • Scheduled appointments for patients and ensured all patient records were up-to-date.
  • Communicated effectively with patients, ensuring they understood all aspects of their treatment plans and appointment schedules.
  • Maintained the cleanliness and organization of the office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.

Technology Sales Representative (Part-Time)

STAPLES
07.2020 - 02.2025
  • Utilized CRM tools effectively to track leads, manage accounts, and report on sales activities accurately.
  • Conducted product demonstrations, highlighting key features that met client requirements.
  • Worked closely with partners to create customized solutions that catered specifically to client needs.
  • Negotiated contracts skillfully, securing favorable terms for both the company and clients.
  • Leveraged industry expertise to advise clients on suitable products and services.
  • Provided excellent post-sales support, addressing issues in a timely manner and ensuring client satisfaction.
  • Delivered engaging presentations to potential clients, showcasing the value proposition of technology offerings clearly.

Administrative Assistant

Hong Dao Business Development Ltd
01.2020 - 03.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

BBA - Accounting

Kwantlen Polytechnic University
Surrey, BC

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • Attention to detail
  • Medical reception
  • Data entry
  • Medical terminology
  • Positive attitude
  • Office administration
  • Phone and email etiquette

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Medical Office Assistant

Happy Face Medical Clinic
03.2022 - Current

Technology Sales Representative (Part-Time)

STAPLES
07.2020 - 02.2025

Administrative Assistant

Hong Dao Business Development Ltd
01.2020 - 03.2022

BBA - Accounting

Kwantlen Polytechnic University

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Tushar Sehgal