Tushar Gudwani
Scarborough,Canada
Summary
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 2 years of experience in Driver roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Service Technician
Bell Technical Solutions
02.2023 - Current
- Safety conscious driver with knowledge of the major roads and intersections.
- Ability to deal courteously with the public and communicate effectively while providing essential services.
- Responsible for the safe and efficient operation of the company vehicle.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances with the customers.
- Demonstrating proper and courteous behavior towards customers and
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Comprehensive knowledge of the Ontario right code, including disability accommodation and accessibility requirements.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Patrol Supervisor
GardaWorld Security
02.2022 - 02.2023
- Improved patrol efficiency by implementing strategic scheduling and route planning.
- Enhanced team communication with regular briefings, debriefings, and information sharing.
- Promoted a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Reduced response times to incidents through effective resource allocation and proactive patrolling strategies.
- Provided exceptional customer service to customers.
- Established and maintained client rapport by utilizing quality customer service.
Bus Cleaner
TBM Service Group (TTC)
02.2021 - 01.2022
- Enhanced bus cleanliness by thoroughly performing interior and exterior cleaning tasks.
- Improved customer satisfaction by maintaining a clean, safe, and comfortable riding environment for passengers.
- Completed deep-cleaning projects on buses during scheduled maintenance periods to ensure optimal sanitation.
- Assisted in reducing vehicle downtime by promptly addressing minor repairs and reporting major issues to the maintenance team.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
North York 01.2023
High School Diploma -
Seneca College of Applied Arts And Technology
North York, ON04.2021
Skills
- Passenger Assistance
- Equipment Operation
- Appointment Scheduling
- Commercial driving
- Passenger Safety
- Map Reading
- Logbook Maintenance
- Defensive Driving
- Route Planning
Languages
English
Native or Bilingual
Hindi
Professional Working
Certification
- G license in good standing
- Smart serve license
- First aid and CPR certified
- Licensed Guard
References
Munish Verma (Operations manager at BELL tech solutions)
(+14167008386)
Ahmed shah (Transit operator with TTC)
(+4168878165)
Ember Sharma (Supervisor at Garda World)
(+6475140027)
Timeline
Field Service Technician
Bell Technical Solutions
02.2023 - Current
Patrol Supervisor
GardaWorld Security
02.2022 - 02.2023
Bus Cleaner
TBM Service Group (TTC)
02.2021 - 01.2022
High School Diploma -
Canadore College of Applied Arts And Technology
High School Diploma -
Seneca College of Applied Arts And Technology
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