TUSHAR GOYAL

Motivated professional with a strong commitment to achieving goals and contributing to team success. Passionate about the distribution industry, particularly in the context of Amazon's dynamic marketplace. Possesses excellent communication skills and a passion for learning and adapting to new challenges. Eager to apply acquired skills and make a positive impact in a fast-paced Amazon distribution environment.

• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
• Negotiated purchase prices and explained sales, warranty, and optional products
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
• Greeted customers on lot and in showroom to answer questions about brand and available inventory
• Handled customer inquiries and suggestions courteously and professionally
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Answered constant flow of customer calls with minimal wait times
• Answered customer telephone calls promptly to avoid on-hold wait times
• Checked that each scheduled route was appropriately covered by delivery drivers
• Handled incoming calls and emails from customers regarding issues with deliveries
• Worked closely with customers to effectively resolve issues and complaints
• Coordinated closely with other departments to facilitate smooth delivery operations
• Coordinated dispatching of Number drivers to accomplish daily delivery requirements
• Created delivery routes and optimized plans for traffic, road conditions, and other factors
• Welded in flat, horizontal, vertical, and overhead positions
• Inspected welds and checked critical measurements to meet specifications
• Fabricated shop parts directly from blueprints
• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines