Hi, I’m
TUSHAR TUSHAR
Front Desk Manager
Scarborough,ON
Overview
4
years of professional experience
Work History
Restaurant Manager
06.2022 - Current
Job overview
- Planned, evaluated, and directed cooking and service staff and created staff schedules on a weekly basis
- Placed weekly food orders with the head office and managed inventory based on projected demand forecast
- Determined staff requirements, recruited and oversaw the training of new employees, and monitored staff efficiency with performance feedback.
Leisure HotelsNew Delhi, India
Revenue Executive
06.2021 - 05.2022
Job overview
- Assisted Revenue manager in preparing daily, weekly, monthly, and yearly revenue reports for 28 different properties.
Hyatt Place
Night Auditor
09.2020 - 06.2021
Job overview
- Conducted OTA audit for all the properties to find out any mismatched from the original data
- Researched about the competitive set of hotels in the area for the opening of new 3 properties
- Reconciled and balanced front desk transactions
- Communicated with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information
- Responded quickly to guest requests in a friendly manner and followed up to ensure guest satisfaction.
Education
Boston University, USA
Masters of Management in hospitality
01.2020
University Overview
Institute of Hotel Management, Pusa, New Delhi
Bachelor of science in hospitality and hotel administration
University Overview
Skills
- Observation
- Decision Making
- Communication
- Front office operations
- Critical Thinking
- Leadership
Languages
English
Hindi
Punjabi
Timeline
Restaurant Manager
06.2022 - Current
Revenue Executive
Leisure Hotels
06.2021 - 05.2022
Night Auditor
Hyatt Place
09.2020 - 06.2021
Boston University, USA
Masters of Management in hospitality
Institute of Hotel Management, Pusa, New Delhi
Bachelor of science in hospitality and hotel administration