- Enhanced data accuracy by 30% through Excel and data scraping for optimized databases.
-Design and maintain scalable data pipelines and ETL processes using SQL and other relevant technologies to ensure efficient data flow and integration across systems.
- Develop and optimize SQL queries for data extraction, transformation, and loading processes to support stakeholder and developers.
- Organized 10+ events, workshops, and discussions, raising human rights awareness among 500+ community members over 2 years.
- Boosted human rights messages through social media and public talks, reaching 10,000+ people and increasing engagement by 25%.
- Improved team collaboration and accountability by using Jira and Asana, ensuring timely project milestones.
- Performed regular maintenance of all social media accounts.
- Engaged with customers via forums, chatbots, emails.
- Assisted developers in debugging and ensuring product usability through A/B testing, resulting in a 20% increase in user satisfaction.
- Efficiently used Jira for task delegation and team management, contributing to a 65% increase in team KPI productivity over six months.
- Reported and communicated key findings and insights visually using Power BI, enhancing decision-making processes and stakeholder engagement.
Results-oriented IT professional with a strong foundation in database management, data migration, and user support. Proven ability to optimize operational efficiency through process improvement and system integration. Possessing exceptional interpersonal skills, I excel in fostering positive team environments and delivering exceptional customer service. Adept at managing projects and personnel to achieve timely results.