Tung Lam Vu
Toronto,ON
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Beyond Fusion. Proven ability to thrive in high-pressure environments while maintaining food safety standards and effective cash handling. A collaborative team player with a keen attention to detail, committed to enhancing guest experiences.
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Beyond Fusion
06.2025 - 12.2025
- Assisted customers with menu selections and provided exceptional service in fast-paced environment.
- Managed front-of-house operations, ensuring cleanliness and organization of dining area.
- Collaborated with kitchen staff to streamline order delivery and enhance customer satisfaction.
- Handled cash transactions accurately and processed payments efficiently using POS system.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
Line Cook
Beyond Fusion
04.2025 - 12.2025
- Prepared ingredients according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted in food plating and presentation for service.
- Collaborated with team members to ensure timely meal delivery.
- Operated kitchen equipment, including grills and fryers, efficiently.
- Supported inventory management by tracking stock levels of ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Bachelor of Commerce - Marketing
Humber College
Toronto09-2029
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Cash handling proficiency
- First aid training
- Attention to detail
- Foreign language skills
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Front of House Employee
Beyond Fusion
06.2025 - 12.2025
Line Cook
Beyond Fusion
04.2025 - 12.2025
Bachelor of Commerce - Marketing
Humber College