Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Tumul Sarkar

Toronto,ON

Summary

Proven leader and effective decision-maker with extensive experience at Afuri Ramen, enhancing customer satisfaction and streamlining operations. Excelled in staff training and development, significantly improving team performance. Demonstrated expertise in customer service and sales growth, fostering a positive and productive work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Afuri Ramen
10.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Server and Bartender

Afuri Ramen
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Line Captain

Afuri Ramen
08.2023 - 05.2024
  • Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
  • Achieved consistent compliance with regulatory standards through diligent adherence to guidelines and protocols.
  • Promoted a culture of continuous improvement by encouraging feedback from crew members on ways to enhance day-to-day operations.
  • Facilitated open lines of communication between management and line staff, promoting transparency and trust within the organization.

Dishwasher

Afuri Ramen
06.2023 - 08.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

Scholarshome

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Staff training and development
  • Staff supervision
  • Workload management
  • Employee scheduling
  • Sales growth
  • Promotional planning

Languages

English
Native or Bilingual

Accomplishments

Staff of the year 2024,Afuri Ramen and Dumpling

Certification

Smart Serve

Timeline

Assistant Manager

Afuri Ramen
10.2024 - Current

Server and Bartender

Afuri Ramen
04.2024 - Current

Line Captain

Afuri Ramen
08.2023 - 05.2024

Dishwasher

Afuri Ramen
06.2023 - 08.2023

Scholarshome

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Tumul Sarkar