TULSI PATEL
Scarborough,ONTARIO
Summary
Motivated Benefit Representative with a passion for helping families navigate and select optimal company programs. Experienced in remote customer service and adept at utilizing virtual communication tools such as Zoom to deliver exceptional client service. Eager to contribute to Globe Life American Income Division's mission of providing top-notch products and services while embracing a vibrant company culture.
Overview
1
1
Certification
Work History
Customer Support Specialist
Kelly Services
11.2023 - 04.2024
- Advised clients on company programs, guiding families to select suitable products.
- Conducted virtual consultations via Zoom video chats, ensuring seamless client interactions.
- Managed client inquiries, resolved issues promptly, and maintained high satisfaction levels.
- Collaborated with team members to optimize service delivery and achieve department goals.
- Contributed to the positive work culture through participation in virtual promotions and awards ceremonies.
Education
High School Diploma -
Loyalist College of Applied Arts And Technology
Toronto12-2023
Skills
- Excellent communication skills, both verbal and written
- Proficient in virtual communication tools such as Zoom
- Customer-focused with a dedication to providing exceptional service
- Strong problem-solving abilities and attention to detail
- Ability to thrive in a remote work environment
Certification
- AWS Certified Clod Practitioner (CLF-C01) Cert Prep:1 Cloud Concepts (LinkedIn)
- Network+ (LinkedIn)
Timeline
Customer Support Specialist
Kelly Services
11.2023 - 04.2024
High School Diploma -
Loyalist College of Applied Arts And Technology
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