TUHINA DUTTA
North Bay,ON
Summary
Skilled Overnight Stocker experienced in warehouse environments. Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly.
Overview
1
1
year of professional experience
Work History
Cake Decorator
La Rocca Creative Cakes
03.2023 - 08.2023
- Decorated pastries and cakes using colorful icings and piping techniques.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Coordinated services under supervision of lead baker.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Followed food safety standards when handling ingredients.
- Prepared frostings and other toppings for cakes and pastries.
- Packaged finished products for sale.
Warehouse Worker
JONES HEALTHCARE PVT LTD
01.2023 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Made sure that products were produced on time and are of good quality.
- Adhered to company policies, safety procedures, and performance standards.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Loaded and unloaded materials onto trucks and trailers.
- Consistently lifted materials weighing as much as 20-30 pounds
Server
Winston Fish & Chips
09.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supported needs of 4- person wait staff who attended to specific needs of countless customers daily for Fist & Chip restaurant with social relevancy and intentionality
Education
Post-Degree Certificate - Project Management
Canadore College of Applied Arts And Technology
North Bay, ON04.2024
Post-Degree Certificate - Human Resource Management
Canadore College of Applied Arts And Technology
North Bay, ON04.2023
Bachelor of Science - Biotechnology
Softvision College, D.A.V.V. University
Indore06.2018
Skills
- Stocking and Replenishing
- Stocking Shelves
- Safety Awareness
- Moving Boxes
- Monthly Audits
- Maintaining Safety
- Cashier Support
- Customer Relations
- Customer Service
- Administrative Support
- Microsoft Excel
- Microsoft Word
Additional Information
Certification :
- First Aid & CRP
- Proserve License
- WHMIS 7 step certificate
- Smartserve License
Timeline
Cake Decorator
La Rocca Creative Cakes
03.2023 - 08.2023
Warehouse Worker
JONES HEALTHCARE PVT LTD
01.2023 - 03.2023
Server
Winston Fish & Chips
09.2022 - 12.2022
Post-Degree Certificate - Project Management
Canadore College of Applied Arts And Technology
Post-Degree Certificate - Human Resource Management
Canadore College of Applied Arts And Technology
Bachelor of Science - Biotechnology
Softvision College, D.A.V.V. University
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