Tuba Aqeel
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Client Specialist
BDE Marketing Inc.
02.2023 - 08.2023
- Interacted with team members across departments to research and resolve customer issues.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Provided suggestions for process, application or documentation improvement.
- Verified basic needs are being met, providing navigation assistance for various benefits and available services.
Sales Associate/Cashier
Walmart
04.2018 - 02.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Côté-Réco Inc.
05.2017 - 07.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Diploma - World Religions
Sheridan College
Mississauga, ON08.2016
High School Diploma -
Holy Name of Mary Catholic Secondary Schoo
Brampton, ON07.2016
Skills
- Customer Service and Assistance
- Innovation and Creativity
- Adaptability
- Work ethic
- Problem-solving
- Positivity
- Critical Thinking
Languages
English
Native or Bilingual
Urdu
Full Professional
Hindi
Full Professional
Timeline
Client Specialist
BDE Marketing Inc.
02.2023 - 08.2023
Sales Associate/Cashier
Walmart
04.2018 - 02.2020
Retail Sales Associate
Côté-Réco Inc.
05.2017 - 07.2017
Diploma - World Religions
Sheridan College
High School Diploma -
Holy Name of Mary Catholic Secondary Schoo
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