Tuan (Jimmy) Lien
Coquitlam,British Columbia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Shop Owner
Reliance Automotive
03.2019 - 06.2023
- Trained and motivated employees to perform daily business functions.
- Create work out when talking to customer and completing work out to billing out
- Inventory control and ordering of any related parts for that specific vehicle
- Diagnose vehicle and figure out that specific problem to repair that vehicle with necessarily parts
- Perform out of province, notice of order inspections, vehicle under 8600 GVW
Education
Automotive Service Technician - Trades
BCIT
Burnaby11.2011
Skills
- Team Leadership
- Training and Development
- Customer Needs Assessments
- Inventory Tracking and Management
- Coaching and Mentoring
Timeline
Shop Owner
Reliance Automotive
03.2019 - 06.2023
Automotive Service Technician - Trades
BCIT
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