Tuan Huynh
Garden Grove
Summary
Experienced in retail sales with a focus on customer assistance and inventory management. Successfully assisted customers in selecting automotive parts, ensuring accurate processing of sales transactions through point-of-sale systems. Maintained organized stock levels and efficiently restocked popular products, contributing to a well-managed store environment. Developed strong relationships with regular customers, enhancing customer satisfaction and loyalty through effective communication and personalized service.
Overview
17
17
years of professional experience
Work History
Retail Sales Worker
Transpack Auto Parts
Garden Gove
01.2008 - 06.2025
- Assisted customers in selecting automotive parts and accessories.
- Maintained inventory levels and organized stock on shelves.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to restock popular products efficiently.
- Managed returns and exchanges following company policies consistently.
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service by responding to all customer inquiries promptly.
- Developed relationships with regular customers for repeat business.
- Operated cash register to process customer purchases.
- Handled customer complaints in a timely manner.
- Performed inventory control activities such as counting stock items and restocking shelves.
- Reconciled daily sales receipts with cash drawer totals at end of shift.
- Processed returns, exchanges, and gift cards according to company policy.
- Stocked merchandise on shelves and displays.
- Assisted customers with product selection, inquiries, and purchase decisions.
- Ensured compliance with health and safety regulations within the store environment.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Addressed customer questions and concerns regarding products and services.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Described merchandise and explained use, operation and care.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
- Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
Horizon Day
Garden Gove, California06-2002
Skills
- Point of sale systems
- Inventory management
- Customer service
- Cash handling
- Sales transactions
- Product knowledge
- Relationship building
- Communication skills
- Upselling strategies
- Order processing
- Friendly and outgoing
- Stocking and receiving
- Customer assistance
- Time management
- Returns and exchanges
- Retail store operations
- Retail sales
- Complaint management
- Positive and professional
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Retail Sales Worker
Transpack Auto Parts
01.2008 - 06.2025
High School Diploma -
Horizon Day