TU BUI
Toronto
Summary
Meticulous worker with experience in warehousing and logistics. Demonstrated ability to identify, troubleshoot, and resolve operational issues within tight deadlines. Proven track record of quickly and accurately fulfilling orders and shipping products. Hardworking and reliable materials handling team member skilled in receiving and unloading shipments, verifying inventory and supervising warehouse staff. Demonstrated ability to work in a fast-paced, high-volume environment while adhering to safety standards.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
06.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Food and Beverage Associate
Canada's Wonderland
04.2023 - 08.2023
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
General Warehouse Worker
Higgins Rental
09.2022 - 12.2022
- Maintained cleanliness of work area by sweeping, mopping, organizing shelves, disposing of trash daily.
- Contributed to efficient workflow by providing assistance during peak times.
- Collaborated closely with colleagues to complete assigned projects in a timely manner.
- Efficiently loaded and unloaded trucks using pallet jacks or other equipment as needed.
- Expertly handled incoming and outgoing shipments, including packing, shipping, and receiving goods.
- Effectively communicated with management team members concerning customer service issues.
Youth Leader Volunteer
Weston Frontlines L.I.T
07.2021 - 08.2021
- Performed administrative duties such as data entry or filing documents as requested by supervisor.
- Established positive relationships with key stakeholders including funders, partners, volunteers, for greater impact.
- Facilitated discussions on current issues affecting young people in the community.
Education
Bachelor of Science (B.S.) - Computer Science
University of Toronto
Toronto, ON04.2027
Skills
- Decision Making
- Inventory Management
- Warehouse Safety
- Time Management
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Safe food handling
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved spreadsheet issues which led to clearer organization.
Awards
- Mathematics Award, 2019
- French Award, 2019
- Music Award, 2019
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Certification
- Food Handler Cerrtification Training - 2024
Interests
- Web Development and Design
- Outdoor Recreation
- Backpacking and Hiking
- Cooking
- Gardening
Timeline
Crew Member
McDonald's Restaurant
06.2024 - 08.2024
Food and Beverage Associate
Canada's Wonderland
04.2023 - 08.2023
General Warehouse Worker
Higgins Rental
09.2022 - 12.2022
Youth Leader Volunteer
Weston Frontlines L.I.T
07.2021 - 08.2021
Bachelor of Science (B.S.) - Computer Science
University of Toronto
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