TSZ KIN MAK (KENNY)
Toronto,ON
Summary
Experienced Anti-Fraud Specialist with over 3 years in financial crimes investigation, particularly within personal banking. Proven expertise in managing fraud cases, tracking e-banking fraud, and coordinating with various departments to mitigate risks. Proficient in conducting thorough risk-based investigations and preparing detailed reports. Holds a BBA in Applied Economics. Fluent in English, Cantonese, and Mandarin. Seeking to leverage my skills and experience to contribute to the AML Financial Intelligence Unit at RBC.
Overview
4
4
years of professional experience
Work History
Deputy Anti-Fraud Manager
Bank of China (HK) Limited
Hong Kong
03.2021 - 06.2024
- Conducted comprehensive risk-based investigations into fraud cases, including those reported by branches and detected through online banking transaction monitoring.
- Gathered and analyzed information from various sources to identify and assess suspicions of money laundering and other financial crimes (e.g. cheque fraud, unauthorized transactions).
- Maintained precise and up-to-date records of all investigative actions and decisions.
- Ensured strict adherence to the bank’s policies and guidelines, including procedures for handling fraud cases and the reporting process.
Student Trainee
HSBC
Hong Kong
09.2020 - 02.2021
- Assisted in various projects, including the digital migration of letters and outsourcing initiatives.
- Developed Excel tools and dashboards to streamline operations.
Education
BBA - Applied Economics
Hong Kong Baptist University
Hong Kong06.2020
Skills
- Anti-Money Laundering (AML)
- Financial Crimes Investigation
- Microsoft Excel, Microsoft Word, Microsoft Powerpoint
Languages
- English (Fluent)
- Cantonese (Native)
- Mandarin (Fluent)
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Deputy Anti-Fraud Manager
Bank of China (HK) Limited
03.2021 - 06.2024
Student Trainee
HSBC
09.2020 - 02.2021
BBA - Applied Economics
Hong Kong Baptist University
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