Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tsz Ki WOO

Burnaby,British Columbia

Summary

A passionate newcomer to Canada. Highly organized and efficient administrative with previous working experience in managing daily operations. Proficient in problem-solving and working in a fast-paced environment. Highly motivated providing excellent customer service and support. Eager to bring skills and passion to make a valuable contribution to the future position

Overview

6
6
years of professional experience

Work History

Vendor Relation Assistant

SPARC Far East Limited
11.2021 - 05.2023
  • Responsible for vendor supporting services including provide solutions to overseas buyers & supplier’s enquiries and intermediary between different stakeholders
  • Responsible for data impact analysis and preparing business report on monthly basis for group management
  • Assisted in regular database maintenance and enhancement work
  • Involved in company’s Corporate Social Responsibility projects including ensuring the supply chain meets the US regulations for approval
  • Assisted in organizing vendor meeting in regular basis
  • Addressed daily business issues with other department to support ad-hoc request

Part Time Sales Associate

Beautiful Tree (Hong Kong) Limited - Diptyque
09.2020 - 11.2020
  • Developing new client relationships by actively engaging with potential customers and recommending appropriate products to customers based on the needs
  • Achieving monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
  • Managing inventory by keeping records of available products
  • Processing sales transactions and receiving payments
  • Preparing expense reports, and conducting post-sale followups with the customers

Cast Member - Seater

Walt Disney Parks And Resorts, U.S., Inc.
07.2019 - 08.2019
  • Assisted in maintaining guest relations while greeting and seating guests
  • Managing seating chart and resolving Guest situations
  • Utilizing computerized reservation/seating system
  • Rolling silverware, folding napkins, and keeping area stocked
  • Operating closing cleaning procedure

Moving Coordinator - Intern

Asian Tigers K. C. Dat (China) Ltd.
08.2017 - 08.2017
  • Streamlined moving process by effectively coordinating with clients, movers, and other stakeholders.
  • Reduced client complaints by efficiently resolving issues and addressing concerns in timely manner.
  • Managed move schedules for optimal efficiency, resulting in consistently meeting or exceeding deadlines.
  • Enhanced customer satisfaction levels by maintaining clear communication throughout entire moving process.

Education

BBA - Business Economics

City University of Hong Kong, Bachelor of Business
HKSAR
11.2021

Associated Degree In Business - International Business

Hong Kong Community College
HKSAR
05.2018

Skills

  • Data entry experience
  • Complaint resolution
  • Scheduling
  • Report Generation
  • Customer Needs Assessment
  • Microsoft Excel, Word, PowerPoint

Languages

English
Chinese (Cantonese)
Chinese (Mandarin)

Timeline

Vendor Relation Assistant

SPARC Far East Limited
11.2021 - 05.2023

Part Time Sales Associate

Beautiful Tree (Hong Kong) Limited - Diptyque
09.2020 - 11.2020

Cast Member - Seater

Walt Disney Parks And Resorts, U.S., Inc.
07.2019 - 08.2019

Moving Coordinator - Intern

Asian Tigers K. C. Dat (China) Ltd.
08.2017 - 08.2017

BBA - Business Economics

City University of Hong Kong, Bachelor of Business

Associated Degree In Business - International Business

Hong Kong Community College
Tsz Ki WOO