Reading
Tsz Hin Kwok
Customer Service, Bilingual, Education, Marketing
15 Lower Javis Street, Downtown, Toronto,ON
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Education Development Assistant
The Education University of Hong Kong
Hong Kong , China
03.2022 - 09.2022
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Collaborated with team members to promote education and e-learning technology.
- Maintained excellent attendance record, consistently arriving to work on time.
Customer Service Officer, Bus Captain
KMB motor bus
Hong Kong , China
09.2021 - 03.2022
- Offered professional transportation service to our customers.
- Communicated and answered enquires from passengers in Cantonese, Mandarin and English
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Teaching Assistant
Lingnan Secondary School
Hong Kong , China
09.2020 - 07.2021
- Assisted Teacher to co-teach in a classroom in English.
- Implemented practice exercises and group assignments to assist students in quick information grasping.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
Education
Bachelor in Education - Business, Accounting And Financial Studies
The Education University of Hong Kong
Hong Kong 09.2015 - 09.2020
Associate of Business Adminstrartion - Marketing
HKU SPACE
Hong Kong 09.2013 - 09.2015
Skills
Multilingual in English, Madarin and Cantonese
Certification
Teacher License - Hong Kong
Interests
Driving
Investing
Timeline
Education Development Assistant
The Education University of Hong Kong
03.2022 - 09.2022
Customer Service Officer, Bus Captain
KMB motor bus
09.2021 - 03.2022
Teacher License - Hong Kong
03-2021
Teaching Assistant
Lingnan Secondary School
09.2020 - 07.2021
Bachelor in Education - Business, Accounting And Financial Studies
The Education University of Hong Kong
09.2015 - 09.2020
Associate of Business Adminstrartion - Marketing
HKU SPACE
09.2013 - 09.2015
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