Tsz Li
Monterey Park
Summary
Friendly and organized professional with strong experience in customer service, front desk support, and cash handling. Adept at greeting customers, processing payments, answering phones, managing appointments, and resolving inquiries in a professional manner. Recognized for excellent communication skills, attention to detail, and the ability to work effectively in fast-paced environments.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Bookkeeper
Dim Sum House
05.2024 - 07.2026
- Maintained accurate financial records, including daily sales, expenses, and cash receipts.
- Reconciled cash registers, bank deposits, and credit card transactions.
- Processed accounts payable and accounts receivable, ensuring timely payments and accurate recordkeeping.
- Prepared invoices, managed vendor payments, and maintained organized financial documentation.
- Assisted with payroll processing by tracking employee hours and maintaining payroll records.
- Monitored inventory costs and recorded food and supply purchases.
- Generated financial reports to support management with budgeting and business decisions.
- Ensured compliance with company policies and maintained confidentiality of financial information.
- Collaborated with management to resolve accounting discrepancies and improve financial processes.
- Processed accounts payable and receivable transactions accurately and efficiently.
Cashier/Customer Service
Dim Sum House
05.2024 - 07.2026
- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Assisted customers with orders, answered menu questions, and helped ensure a positive dining experience.
- Took and delivered food orders accurately while maintaining a clean and organized dining area.
- Supported servers and kitchen staff with food preparation, table setup, and restocking supplies.
- Handled customer requests professionally and worked with team members to keep daily operations running smoothly.
- Developed strong communication, multitasking, and problem-solving skills while working during busy hours.
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA05-2026
Bachelor of Science - Business
California State Polytechnic University, Pomona
Pomona, CA05-2030
Skills
- Time management
- Customer service
- Computer literacy
- Restaurant experience
- Communication skills
- Leadership
- Bilingual
- English
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Interests
Passionate about technology and finance, with a strong interest in learning about emerging technologies, financial management, budgeting, and personal investing Enjoy exploring digital tools that improve productivity, analyzing financial trends, and continuously expanding knowledge through online courses, articles, and industry resources
Timeline
Bookkeeper
Dim Sum House
05.2024 - 07.2026
Cashier/Customer Service
Dim Sum House
05.2024 - 07.2026
High School Diploma -
San Gabriel High School
Bachelor of Science - Business
California State Polytechnic University, Pomona