Tsz-Ki Lo
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Youth Officer
Hong Kong St. John Ambulance (Youth Section)
04.2016 - Current
- To act as second-in-charge of the youth section and assist the Youth Officer in day-to-day office administration
- Developed and maintained relationships with agencies, government departments, organizations and Uniformed Groups.
- Facilitated outreach activities to build community awareness.
- Participated in meetings with stakeholders to discuss program objectives and strategies for Youth Section.
- Developed and implemented training programs to engage and empower the Youth Section members.
- Transitioning youths between programs and applying real life measures
Welfare Worker
Hong Kong St. John Ambulance (Youth Section)
02.2012 - 04.2016
- Built solid and trusting rapport with youth, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Developed and implemented programs to support youth's mental health and well-being.
- Lead individualized and group counseling sessions for the youth section.
Editorial Assistant
Oxford University Press (China) Limited
09.2011 - 02.2012
- Developed job aids and tools to support departmental need for quality processes.
- Organized material, determined area of emphasis and wrote according to prescribed editorial style and format standards.
- Handled internal staff correspondence through emails and scheduling.
- Edited and revised wide array of content for accuracy, clarity and consistency.
Social Work Fieldwork Placement
Shek Kip Mei Vocational Service Centre
02.2011 - 05.2011
- Interviewed clients to assess needs and determine most suitable needs and services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
Social Work Fieldwork Placement
Caritas Community Centre
06.2010 - 08.2010
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
Education
Bachelor of Education - Special Needs Education
The Education University of Hong Kong
08.2015
Diploma - Social Work
Caritas Institute of Higher Education
08.2011
Skills
- Youth Supervision
- Youth Programming
- Youth Support
- Microsoft Office
- Extensive interpersonal and intrapersonal skills
- Leadership Management
Certification
- Certificate of Registration as a Teacher
- Certificate of Registered Social Worker
- Certificate of Training Workshop for LEGO®-Based Therapy
- Certificate of International Award in Barista Skills
- Certificate of Basic Life Support in Obstetrics Course
- Certificate of Basic Psychological Life Support (BPLS) Course
- Pet First Aid and Emergency Care Course (PETFA)
- Certificate of Adult First Aid
- Certificate of Automated External Defibrillation
Volunteer Work
SENIOR AMBULANCE OFFICER - Hong Kong St. John Ambulance
To lead age of 12-24 youths to run divisional work
References
Mr. Gordon Yau (Senior Superintendent at Hong Kong St. John Ambulance)
Registered Teacher at Secondary School (Graduated Master - Secondary)
31 School Area, Tuen Mun
Tel: +852 93030355
Timeline
Assistant Youth Officer
Hong Kong St. John Ambulance (Youth Section)
04.2016 - Current
Welfare Worker
Hong Kong St. John Ambulance (Youth Section)
02.2012 - 04.2016
Editorial Assistant
Oxford University Press (China) Limited
09.2011 - 02.2012
Social Work Fieldwork Placement
Shek Kip Mei Vocational Service Centre
02.2011 - 05.2011
Social Work Fieldwork Placement
Caritas Community Centre
06.2010 - 08.2010
Bachelor of Education - Special Needs Education
The Education University of Hong Kong
Diploma - Social Work
Caritas Institute of Higher Education
- Certificate of Registration as a Teacher
- Certificate of Registered Social Worker
- Certificate of Training Workshop for LEGO®-Based Therapy
- Certificate of International Award in Barista Skills
- Certificate of Basic Life Support in Obstetrics Course
- Certificate of Basic Psychological Life Support (BPLS) Course
- Pet First Aid and Emergency Care Course (PETFA)
- Certificate of Adult First Aid
- Certificate of Automated External Defibrillation
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