Tsutomu Pauli
East Palo Alto
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Handler
Little Caesars Pizza
03.2018 - 01.2019
- Implemented proper food handling techniques to maintain safe cooking practices.
- Provided exceptional customer service by addressing concerns or special requests promptly and professionally.
- Reduced waste through effective portion control measures and efficient use of ingredients during preparation.
- Supported staff training initiatives by sharing knowledge of best practices in food handling and preparation techniques.
- Managed proper storage of perishable items at appropriate temperatures for optimal freshness and safety standards compliance.
- Enhanced customer satisfaction by promptly and accurately fulfilling food orders.
Retail Sales Associate
Home Depot
08.2020 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Asset Protection Associate
Pet Food Express
04.2023 - 05.2025
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Checked CCTV for evidence of shoplifting.
Security Officer
Securitas Security Services USA
12.2023 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Private Security Officer
Aumaga Private Security
07.2024 - Current
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Supported event management teams by providing crowd control services during large gatherings or special occasions.
- Trained new security officers on company protocols, procedures, and best practices for optimal performance.
- Cultivated a team-oriented environment among security personnel by fostering open communication lines and promoting collaboration.
- Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.
Food Service Worker
Gotts Roadside
05.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
East Palo Alto Academy
East Palo Alto, CA06-2020
No Degree - Graphic And Digital Design
Foothill College
Los Altos, CA06-2026
Skills
- Report writing
- Incident reporting
- Security operations
- Emergency response
- Critical thinking for problem-solving
- Access control management
- Threat assessment
- Security guard license
- Order taking
- Consistent work performance
- Effective team contributor
- Efficient knowledge retention
Certification
- Licensed Guard Card - November 2023
- Licensed CPR Specialist - November 2023
Timeline
Food Service Worker
Gotts Roadside
05.2025 - Current
Private Security Officer
Aumaga Private Security
07.2024 - Current
Security Officer
Securitas Security Services USA
12.2023 - 02.2025
Asset Protection Associate
Pet Food Express
04.2023 - 05.2025
Retail Sales Associate
Home Depot
08.2020 - 10.2022
Food Service Handler
Little Caesars Pizza
03.2018 - 01.2019
High School Diploma -
East Palo Alto Academy
No Degree - Graphic And Digital Design
Foothill College
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