Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tsun Hong Au

Markham,Canada

Summary

Results-driven Senior Trust Accountant at Mackenzie Investments with expertise in trust funding and reconciliation. Proven track record in financial reporting and client communication, enhancing account accuracy and compliance. Adept at problem-solving and critical thinking, successfully training junior staff and streamlining processes to minimize discrepancies.

Overview

10
10
years of professional experience

Work History

Senior Trust Accountant (Treasury)

Mackenzie Investments
06.2024 - Current
  • Managed trust account reconciliations to ensure accuracy and compliance.
  • Processed transactions and maintained detailed records for multiple clients.
  • Assisted in audits by providing necessary documentation and explanations.
  • Prepared financial reports to provide insights on account performance.
  • Trained junior staff on trust accounting practices and software usage.
  • Verified incoming funds from various sources such as banks and other institutions.
  • Researched complex accounting issues relating to trust accounts and prepared detailed reports for management review.

Trust Accountant (Treasury)

Mackenzie Investments
11.2019 - 05.2024
  • Managed and analyze incoming wires and EFTs and process outgoing wires and EFTs via banking online platforms.
  • Prepared working papers, reports and supporting documentation for bank reconciliation for various companies.
  • Tracked funds, prepared deposits and reconciled accounts using bank statements.
  • Collaborated with financial advisors to address client inquiries and concerns.
  • Reviewed client documentation to verify accuracy and completeness of information.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.

Settlement Administrator

TNS Smart Network Inc
08.2018 - 10.2019
  • Arranged daily adjustment report to ensure the adjustments were accurate.
  • Identified issues, analyzed information and provided solutions to customer disputes using various portals.
  • Processed settlement transactions efficiently for multiple clients.
  • Coordinated with finance teams to ensure accurate reconciliations.
  • Utilized settlement software to track and record financial data.
  • Assisted in resolving discrepancies between accounts and transactions.

FEPS Tax Program Assistant (Seasonal)

Agincourt Community Services Association
02.2018 - 05.2018
  • Supervised tax volunteers and ensured excellent services by completing personal tax returns.
  • Strengthened communication skills through regular interactions with clients to resolve their tax issues.
  • Skilled at working independently and collaboratively in a team environment with tax volunteers.

Cash Application Clerk (Contract)

Tyco Safety Products Canada Ltd
08.2017 - 01.2018
  • Reconciled and maintained organized records of all cash transactions for audit purposes.
  • Analyzed open receivables and identified unapplied cash items for resolution
  • Utilized accounting software for tracking cash flow and reporting.
  • Communicated effectively with customers regarding payment inquiries and issues.

Account Processing Officer (Contract)

Canadian Imperial Bank of Commerce
12.2015 - 07.2017
  • Accountable for transactions of financial and non-financial nature.
  • Verified fund transfer documentation on file to ensure accuracy.
  • Strived to meet high customer service levels by processing incoming requests efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Bachelor of Commerce - Accounting

York University
Toronto, ON
06.2015

Diploma - Accounting

Seneca College
Toronto, ON
05.2011

Skills

  • Daily Ledgers
  • SAP Expertise
  • Trust Funding and Reconciliation
  • MS Office Suite (Word, Excel etc)
  • Accounting and Bookkeeping
  • Critical Thinking
  • Financial reporting
  • Bank reconciliation
  • Customer service
  • Problem solving
  • Client communication
  • Cash flow analysis

Languages

English
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Senior Trust Accountant (Treasury)

Mackenzie Investments
06.2024 - Current

Trust Accountant (Treasury)

Mackenzie Investments
11.2019 - 05.2024

Settlement Administrator

TNS Smart Network Inc
08.2018 - 10.2019

FEPS Tax Program Assistant (Seasonal)

Agincourt Community Services Association
02.2018 - 05.2018

Cash Application Clerk (Contract)

Tyco Safety Products Canada Ltd
08.2017 - 01.2018

Account Processing Officer (Contract)

Canadian Imperial Bank of Commerce
12.2015 - 07.2017

Bachelor of Commerce - Accounting

York University

Diploma - Accounting

Seneca College

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Tsun Hong Au