Tshilembi Roger Katuambi
Laval
Summary
Dynamic Administrative Supervisor at GardaWorld Security with a proven track record in compliance monitoring and staff training. Enhanced operational efficiency through effective scheduling and organizational leadership. Skilled in Microsoft Office, I successfully improved employee safety and performance, ensuring a secure environment for staff and visitors while fostering teamwork and customer service excellence.
Overview
10
10
years of professional experience
Work History
Administrative/ Security Supervisor
GardaWorld Security
06.2024 - Current
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Security Guard
Commissionare Du Quebec
04.2022 - 05.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Dishwasher
Dunns Famous Restaurant
07.2015 - 06.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
Certificate - Finance And Accounting
McGill University
Montreal, None08-2027
High School Diploma -
North Star Accademy Laval
Laval, QC07-2016
Skills
- Deadline oriented
- Compliance monitoring
- Scheduling and calendar management
- Organizational leadership
- Workload prioritization
- Staff training
- Teamwork
- Customer service
- Microsoft office
- Scheduling
Languages
English
Native or Bilingual
French
Professional Working
Interests
- Horseback Riding
- Playing Sports
- Reading
- Volunteer Work
- Personal Development and Self-Improvement
Timeline
Administrative/ Security Supervisor
GardaWorld Security
06.2024 - Current
Security Guard
Commissionare Du Quebec
04.2022 - 05.2024
Dishwasher
Dunns Famous Restaurant
07.2015 - 06.2020
Certificate - Finance And Accounting
McGill University
High School Diploma -
North Star Accademy Laval
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