Tshilembi Roger Katuambi
Laval,Canada
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
10
10
years of professional experience
Work History
Security Guard
GardaWorld Security
Montreal, QC
06.2024 - Current
- Trained new employees on company policies, procedures, and software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks, as needed.
- Investigated suspicious activity and reported findings to management.
- Observed surveillance cameras for any suspicious activity or intruders.
- Completed incident reports regarding violations of policies or procedures.
- Conducted regular patrols of the facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Coordinated with security personnel or other departments to establish the safety of visitors and staff.
- Issued visitor badges and access cards to authorized personnel.
- Successfully managed incident response operations during critical situations, ensuring staff and visitors' safety, and minimizing potential damages to company property.
- Administered first aid when necessary in accordance with training guidelines.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Patrolled crowds during events to preserve order and promote security.
Security Guard
Commissionaire Du Quebec
Montreal, QC
04.2022 - 05.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Dishwasher
Dunns Famous Restaurant
Laval, QC
07.2015 - 06.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
Certificate - Finance And Accounting
McGill University
Montreal, QC08.2027
High School Diploma -
North Star Academy Laval
Laval, QC07.2016
Skills
- Deadline oriented
- Compliance monitoring
- Scheduling and calendar management
- Organizational leadership
- Workload prioritization
- Staff training
- Teamwork
- Customer service
- Microsoft office
- Scheduling
- Incident reporting
- Attention to detail
- Vigilant and watchful
- Radio communication
Languages
English - Native or Bilingual, French - Professional Working
Hobbies and Interests
Horseback Riding, Playing Sports, Reading, Volunteer Work, Personal Development and Self-Improvement
Volunteer Experience
Improved literacy rates with weekly volunteer tutoring sessions., Educated young people about strategies for driving discussions and promoting social changes.
Timeline
Security Guard
GardaWorld Security
06.2024 - Current
Security Guard
Commissionaire Du Quebec
04.2022 - 05.2024
Dishwasher
Dunns Famous Restaurant
07.2015 - 06.2020
Certificate - Finance And Accounting
McGill University
High School Diploma -
North Star Academy Laval
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