Summary

Overview

Work History

Education

Skills

Languages

Timeline

Tshering Sonam

Vancouver,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6

6

years of professional experience

Work History

Operational Manager

Rajiv Pradhan

Thimphu, Bhutan

01.2018 - 12.2023

Developed and implemented operational policies and procedures to meet organizational objectives.
Ensured compliance with safety regulations, industry standards and government laws.
Managed the daily operations of a team of 20 employees.
Organized workflow by assigning responsibilities to departments and teams and individuals.
Developed strategies to improve customer service, quality assurance systems, and business processes.
Monitored inventory levels and placed orders as necessary to maintain adequate stock levels.
Scheduled maintenance repairs on equipment in order to ensure optimal functioning of all resources available.
Analyzed financial reports such as income statements or balance sheets in order to assess profitability.
Reviewed customer feedback surveys in order to identify areas needing improvement in terms of customer satisfaction.
Hired and onboarded team members to meet immediate and expected demand.

Education

BBA - Marketing

GEDU College of Business Studies

Gedu,Bhutan

12-2017

High School Diploma -

Motithang Higher Secondary School

Thimphu, Bhutan

12-2012

Skills

Logistics Management
Schedule Management
Customer Retention
Data Management
Performance Improvement

Cost Control
Sales Tracking
Employee Development
Multitasking

Languages

English

Professional

Hindi

Limited

Timeline

Operational Manager

Rajiv Pradhan

01.2018 - 12.2023

BBA - Marketing

GEDU College of Business Studies

High School Diploma -

Motithang Higher Secondary School