Tsetan Phontso
Information Technology Services
Calgary,Alberta
Summary
Dedicated and detail-oriented Information Technology Services graduate with hands-on training in network administration, cloud services, and hardware troubleshooting. I am eager to launch my career in the IT industry and contribute to a forward-thinking team. My goal is to leverage my technical foundation in automation, system security, and client support to provide high-quality IT solutions while continuously expanding my expertise in emerging technologies.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Canadian Armed Forces
Signal Operator
05.2025 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Deli Clerk
Safeway
09.2015 - Current
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Education
Diploma - Information Technology
05.2001 -
- NeighborlyCalgary, Team Leader and Backend manager phontso593/NeighborlyCalgary - Capstone Project
Skills
Cloud & Infrastructure: Identifying cloud solutions and constructing both virtual and physical IT systems
Networking: Master network administration, maintenance, and troubleshooting
Automation: Scripting skills to automate business applications and streamline processes
Information Security: Evaluating system security using hardware/software tools to protect data
Operating Systems: Fundamentals of managing different OS environments
Hardware & Software: Real-world application and repair using industry-standard tools
Client-Centric Mindset: A service-oriented approach focused on customer satisfaction and solving problems with user needs in mind
Timeline
Canadian Armed Forces - Signal Operator
05.2025 - Current
Deli Clerk - Safeway
09.2015 - Current
Southern Alberta Institute of Technology - Diploma, Information Technology
05.2001 -