Tsara Qistina Rizal Saini

• Greeted customers and provided excellent customer service.
• Processed transactions accurately and efficiently using a point-of-sale system.
• Managed returns, refunds, exchanges, and other customer inquiries.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Answered phone calls from customers inquiring about services or products offered by the store.

- Worked in the University's Library for the Late Night Study Program.

- Provide support to campus events organized by the University's student Union.

- Assist in communicating the University's upcoming social and recreational events.

• Filled Online web orders, and prepared shipping package.
• Greeted each customer and offering assistance in finding requested items, helping boost customer satisfaction and retention.
• Undertook Inventory management of merchandise.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Calculated pricing, applying discounts and collecting payments to process transactions.
• Printed customers' required documents such as students and employees Identification Card.

• Completed routine rounds, checking with residents to meet care needs.
• Assisted with resolving student conflicts and disputes.
• Maintained student safety by enforcing compliance with campus rules.
• Communicated with staff to resolve problems with individual students.
• Answered telephones and routed calls or delivered messages.
• Developed and coordinated educational programs for residents.