Tryndl SkyeOlson
Ben Lomond
Summary
Reliable and adaptable professional with experience leading teams, solving problems, and maintaining high standards in a fast-paced work environment. Strong communicator with a record of supporting team success, improving workflow, and handling responsibilities with professionalism and accountability. Recognized for strong performance through multiple internal promotions at Target.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Closing Team Lead
Target
Capitola
05.2024 - Current
- Lead nightly store operations and supervise closing team members across all departments.
- Executed closing procedures including cash handling, security and operational checklists.
- Ensured replenishment, merchandising, and all operational standards are met before store close.
- Coached and supported team members to maintain productivity, accountability and service standards.
- Supported staffing decisions by hiring, training, and offboarding to maintain team effectiveness.
Service & Engagement Team Leader
Target
Capitola
06.2023 - 05.2024
- Implemented new strategies to exceed loyalty metrics, resulting in a 200% increase to prior year.
- Coached team members, keeping documented conversations, to improve performance and maximize development within the team.
- Resolved complex customer complaints, accurately following policy, and ensuring their satisfaction.
- Led front-end team in daily operations and ensured efficient workflow.
Guest Advocate
Target
Capitola
04.2022 - 06.2023
- Delivered exceptional service in all aspects of the job, achieving high customer satisfaction through online surveys.
- Became team trainer and GSA, providing leadership in the absence of a supervisor.
- Quickly and effectively learned the department and cross-trained in other areas of the store.
Sales Associate
Kohl's
Capitola
08.2021 - 04.2022
- Recognized as a top performer based on customer feedback and sales quotas.
- Worked in fast-paced environment to achieve store goals and enhance customer satisfaction.
- Maintained clean, organized workplace while promoting store deals and loyalty programs.
Education
High School Diploma -
Soquel High School
Soquel, CA06-2022
Skills
- Staff scheduling
- Task delegation
- Team leadership
- Staff training
- Cash handling
- Operational checklists
- Inventory management
- Customer relationship management
- Problem solving
- Time management
- Excellent written and verbal communication
Certification
Food Handling License
Timeline
Closing Team Lead
Target
05.2024 - Current
Service & Engagement Team Leader
Target
06.2023 - 05.2024
Guest Advocate
Target
04.2022 - 06.2023
Sales Associate
Kohl's
08.2021 - 04.2022
High School Diploma -
Soquel High School