Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

TRUSTGOD UKAGWU

Toronto,ON

Summary


Professional with strong background in developmental support, skilled in fostering positive environments for individuals with diverse needs. Proven ability to collaborate effectively within teams and adapt to changing situations, ensuring reliable and consistent support. Expertise in behavior management, therapeutic techniques, and communication strategies, combined with results-driven approach to achieving client goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Developmental Support Worker

Dorvict Health-care Service
03.2022 - 01.2024
  • Responsible for daily activities and safety of the client
  • Monitor Clients and report any changes/provide companionship
  • Prepared meals and feeding/assist individuals with mobility
  • Made provision for direct care and support to individuals with developmental disabilities
  • Provided accurate records and documentation
  • Provided Clients with daily living activities
  • Provided transportation assistance to clients for their medical appointments and community activities
  • Developed and implement individual care-plan
  • Provided emotional support and companionship and ensuring a safe and positive environment
  • Lebovick Group Home
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Security Guard

LEGACY PROTECTION SERVICE
02.2024 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.

Education

High School Diploma -

UMS Healthcare Service
10-2025

PERSONAL SUPPORT WORKER

ALISON
UK
04-2025

Skills

  • Personal Care Assistance (bathing, dressing, grooming)
  • Compassionate Communication & Active Listening
  • Behavior Support & Conflict Resolution
  • Medication Reminders & Basic Health Monitoring
  • Household Assistance (Meal Prep, Cleaning, Transportation)
  • Team Collaboration & Adaptability
  • Documentation & Report Writing
  • Self-awareness
  • Motivational skills
  • Assertiveness
  • Documentation and reporting
  • Patience and tact
  • Confidentiality
  • Client advocacy
  • Patient counseling
  • Creativity and innovation
  • Initiative and proactivity

Accomplishments

  • Achieved improved client independence through effectively helping with daily living skills training. through effectively.
  • Achieved increased community participation through effectively helping with organizing community outings and events.
  • Achieved higher levels of client satisfaction through effectively helping with personalized care plans and regular feedback sessions.
  • Achieved reduced behavioral incidents through effectively helping with behavior management strategies and positive reinforcement techniques.


Certification

  • Safe management - Dorvict Health-care Services, Ontario 2024
  • Standard CPR C-AED-FIRST AID - St. John Ambulance, Scarborough, ON, 2024
  • WHMIS - 2024
  • Security license - 2024
  • CPI - 2024
  • Personal Support Worker- Alison 2024

Timeline

Security Guard

LEGACY PROTECTION SERVICE
02.2024 - Current

Developmental Support Worker

Dorvict Health-care Service
03.2022 - 01.2024

High School Diploma -

UMS Healthcare Service

PERSONAL SUPPORT WORKER

ALISON

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