Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Truong Huy Truong

Toronto,ON

Summary

Proven to excel in customer service and problem-solving, I significantly enhanced guest satisfaction at Seeu Restaurant & Coffee. By fostering warm customer relationships and efficiently managing multiple tables, I contributed to a notable improvement in service quality and dining experience, embodying a blend of hard and soft skills vital for restaurant excellence.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Seeu Restaurant & Coffee
04.2023 - 10.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Communicated with kitchen staff to enable accurate food preparation.

Education

Business Administration And Management

George Brown College
Toronto, None

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Table setting

Languages

Vietnamese
Native or Bilingual
English
Limited Working

Timeline

Restaurant Waiter

Seeu Restaurant & Coffee
04.2023 - 10.2024

Business Administration And Management

George Brown College

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Truong Huy Truong