Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keylee Jaimes

Victoria,BC

Summary

A self-motivated, energetic, and enthusiastic individual with the ability to work effectively in a fast-paced, high-volume, guest-centric, and team-oriented environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Artisan Bistro
02.2021 - Current
  • Ensuring guests have amazing, memorable experience and build up repeat clientele
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Browns Social House
03.2021 - 02.2022
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.

Server

Ross Bay Pub
10.2020 - 10.2021
  • Provided exceptional service to high volume of daily customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Use of Squirrel POS system.

Server

Irish Times Pub
05.2018 - 03.2020
  • Delivered a friendly and efficient service to ensure a pleasant dining experience for guests
  • Successful at serving in a high volume, fast paced environment with large parties while remaining professional and courteous
  • Recommend menu items such as appetizers and cocktails to enhance sales numbers
  • Maintained knowledge of current food and drink items, and history of the building

Education

Victoria High School
06.2014

Skills

  • Liquor, Wine and Food Service
  • Effective Customer Upselling
  • High-Volume Dining
  • Warm and Friendly
  • Point of Sale (POS) System Operations
  • Menu Memorization
  • Check Payment Processing
  • Sales Expertise

Certification

Serving It Right

September 2021 - September 2026.

Timeline

Server

Browns Social House
03.2021 - 02.2022

Server

Artisan Bistro
02.2021 - Current

Server

Ross Bay Pub
10.2020 - 10.2021

Server

Irish Times Pub
05.2018 - 03.2020

Victoria High School

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Keylee Jaimes